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Job Details

Chief Development Officer

Company name
Family Endeavors

San Antonio, TX

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Job Description
Lead a team to successfully raise funds and friends for Family Endeavors. Fosters a culture of philanthropy within Family Endeavors. Assures that the organization's culture, systems and procedures support fund development and vice versa. Leads staff and volunteers to institutionalize philanthropy and fund development within Family Endeavors. Plans, coordinates and assures implementation of strategies to develop donors and contributions to support Family Endeavors. Assures development and maintenance of appropriate systems to fund development including but not limited to volunteer and donor management, research and cultivation, gift processing and recognition. Maintains accountability and compliance standards for donors and funding sources.

Job Requirements
NATURE AND SCOPE OF POSITION:Works with the CEO, COO to set financial goals for the Development Department to raise on an annual basis.Helps develop a balanced funding mix of donor sources and solicitation programs tailored to the needs of the organization that will enable it to attract, retain and motivate donors and fundraising volunteers.Provides vital input in short- and long-term strategic and operational planning and positioning within the Organization.Ensures that philanthropy and fund development are carried out in keeping with the Organization’s values, mission, vision and plans.Participates with the CEO, Chief Operating Officer, staff and board in charting the Organization’s course in fund development.Evaluates the effect of internal and external forces on the Organization and its fund development, recommends short- and long-range fund development plans and programs that support the Organization’s values, mission and general objectives.Keeps informed of developments in philanthropy and fund development as well as the general fields of management and the not-for-profit sector; informs the COO, on current trends, issues, problems and activities in order to facilitate policy making. Recommends policy positions concerning fund development.Helps establish performance measures, monitors results and helps the CEO and COO evaluate the effectiveness of the Organization’s fund development program.Leads team in collaboratively working with all internal departments to accomplish the Organization’s mission.ESSENTIAL DUTIES AND RESPONSIBILITIES:Provides general oversight of all of the Organization’s fund development activities, manages the day to-day operations of the development function, and monitors adequacy of activities through coordination with staff, appropriate committees, and governing body.Ensures compliance with all relevant regulations and laws, maintains accountability standards to donors and ensures compliance with code of ethical principles and standards of professional conduct for fundraising executives.Ensures establishment of and compliance with the Organization’s own fund development and philanthropic principles, policies and procedures.Assures stability by creating a working environment that is rewarding to staff and volunteers.Appropriately represents the organization, its board and CEO to donors, prospects, regulators, development committee(s) and fundraising volunteers.Fosters a smoothly operating development function through timely and effective resolution of disruptions.Fund development activities include but are not limited to all in-kind operations, all donors and donor relations, organization constituents, foundations and other grants, on-line, special events and volunteer activities.Responsible for all direct mail activities.Ensures attainment of the Organization’s fund development activities through the selection, development, motivation and evaluation of human resources, both professional and volunteer.Helps the board and development committee(s) determine accountabilities for board members and fundraising volunteers and helps evaluate performance regularly.Helps identify, cultivate, recruit, and develop fundraising volunteers and leadership. Trains, places, coordinates and supervises fundraising volunteers.Establishes personnel accountabilities for development staff and evaluates performance regularly.Designs educational programs in fund development for staff and volunteers; participates as teacher and facilitator. Pursues formal and informal education for self and others.Works with the President & CEO, COO, and chair of the governing board to ensure fulfillment of fund development roles and facilitate the optimum interaction between management and volunteers.Engages people in process, encourages questioning, and promotes participatory decision making.Informs the COO and volunteer leadership on the condition of the Organization’s fund development program and on all important factors influencing it.Gets the best thinking and involvement of each board member and each fundraising volunteer; and, stimulates each one to give his/her best.Works with the COO and volunteer leadership to make development committee(s) and the board function effectively in fund development.Annually, evaluates the performance of fundraising volunteers and reports to the executive director with recommendations for board candidacy.Designs and assures implementation of cost-effective fund development programs, employing economy while maintaining an acceptable level of quality and solid return on investment.Assures proper planning including goal setting, strategy identification, benchmarking and evaluation to support fund development.Assures sound fiscal operation of development function including timely, accurate and comprehensive development of charitable contributions income and expense budgets, reporting, monitoring and implementation.Combines development resources in such a way as to maximize quantity and quality to obtain a set of results. Assures appropriate market testing to reduce risk and assure success.Helps board members, chief executive, other fundraising volunteers and staff identify, cultivate and solicit charitable gifts.Solicits contributions on behalf of the organization.Assures development and writing of foundation, corporate and government proposals and solicitation materials.Assures design and maintenance of donor and prospect records, gift management systems, and informational reports.Assures appropriate prospect research.Assures design and implementation of cultivation, acknowledgment and recognition programs.Assures selection of best direct mail program for the Ministry.Primary RelationshipsThis position reports to the COO. The position directly supervises the following positions:Development ManagerGrants ManagersWithin the agency, the position has primary relationships with the financial office, senior management staff, and program staff. Outside the agency, the position coordinates with the governing board, fundraising volunteers, donors and funding sources.This position and/or their designee is the primary contact for the public relations consultant and the direct mail vendor.This position ensures that all direct reports work collaboratively and in a positive manner with all departments. Additionally, given the frequency in partnership this position is required to model and encourage teamwork with program staff at all times.Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to “Empower people to build better lives for themselves, their families, and their communities.”ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor’s degree in Business Administration, Marketing, Nonprofit Management or equivalent experience. MBA or MPA preferred.EXPERIENCE: A minimum of 5-7 years fundraising experience as a Chief Development Officer or equivalent position title. Must have minimum of three years raising funds supporting budgets $3 million or greater. Membership in a professional fundraising association is expected of a professional. CFRE (Certified Fund Raising Professional) is preferred.Comprehensive management skills and experience are required including but not limited to short and long-term planning, evaluation, directing and motivating staff, oral and written communication skills, marketing and financial management, values clarification, Ministry behavior and development, and governance.The position requires demonstrated experience in managing and implementing a comprehensive fund development program and producing charitable contributions. The individual is expected to be a highly competent enabler of volunteers and staff.Knowledge and experience in the following areas is required: the nature and dimensions of philanthropy, ethics, motivations for giving and volunteering, research and cultivation practices, standard fundraising techniques including face-to-face solicitation, proposal writing, special events, telephone solicitation, and direct mail, and, development office functions including gift processing, prospect and donor histories, and fundraising reporting. The individual is also expected to have demonstrated experience and confidence in asking people to contribute time and money. Donor management software systems knowledge is necessary.LICENSES: Driver’s License with clear record. CFRE, Certified Fundraising Executive, preferred.VEHICLE: Must have daily use of a vehicle without prior notice.OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES: COMMUNICATION: Ability to communicate clearly and effectively via oral or written means. Ability to communicate appropriately with all levels of individuals. Ability to make oral presentations and write detailed grant proposals. Ability to present a professional and positive demeanor to staff, funders, officials and the general public.COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to represent the agency and respond professionally in all situations.COMPUTER: Proficient knowledge of current MSOffice products and donor database management software. Strong internet research skills. 45 WPM, 95% accuracy.DECISION MAKING: Ability to think analytically, evaluate the impact of decisions and resolve problems. Ability to set work priorities and to evaluate and create solutions to work related problems. Ability to think analytically and conceptually on a long term basis.FINANCIAL: Strong math skills. Ability to develop and manage a budget and operate within its’ parameters.MANAGEMENT: Knowledge of business and management practices involved in strategic planning, resource allocation and leadership. Ability to manage multiple projects simultaneously. Works with a bias towards action. Ability to evaluate effectiveness of marketing initiatives.NEGOTIATION: Ability to persuade and influence others to reach optimum public relation and financial return. Ability to present the agency in a professional manner in all negotiations.PLANNING: Ability to think long term; to make development plans up to a year or more in advance. Ability to seek out and develop relationships that can lead to long term results.TECHNICAL: Knowledge of best practices in fundraising, grant writing, planning giving, and capital campaigns.TRAINING REQUIREMENTS:Orientation: 5 hours On the Job: 6 months for basic competencyMACHINES, TOOLS, EQUIPMENT, WORK AIDS:Multi-line telephone, computer, ten key calculator, printers, copiers, faxes.PHYSICAL REQUIREMENTS: Constant – Ability to communicate with staff, funders, community leaders, and high profile individuals to promote the agency and solicit funding. Constant – Ability to make notes, input data, complete paperwork, produce reports. Frequent – Ability to drive safely and recognize hazards. Occasional – Ability to lift, stack, load and move up to 10 pounds from varied heights. WORKING CONDITIONS: Indoors: 75 % - Office environment; generally normal noise level.Outdoors: 25 % - All weather conditions and variable temperatures.RELATION TO OTHER JOBS:REPORTS TO: Executive Vice President/Chief Operating OfficerSUPERVISES: Development staff.Disclaimer: Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason. \r\r\rEOE Statement\rFamily Endeavors, Inc. and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Family Endeavors and Endeavors Unlimited also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Family Endeavors and Endeavors Unlimited is an 'Equal Opportunity/Affirmative Action Employer.'

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Family Endeavors

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