The American Red Cross
Description: Summary: Responsible for accurate and timely review of critical donor information input into national blood computer system(s). Tasks include changing donor information, managing the national donor database activities, evaluating hits between databases, identification and resolution of potential duplicate donor records, identification and resolution of invalid records, and management of data discrepancies. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift : Friday-Tuesday 1:00 PM - 9:30 PM Responsibilities: Identify and resolve duplicate donor records. Evaluate multiple records to determine if records are the same individual. Identify and resolve donor data discrepancies. Evaluate discrepant information to determine the appropriate resolution. Modify donor and patient records. Apply and remove deferrals to donor records. Contact donors and third parties to resolve donor data issues. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity\/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications High school diploma or equivalent required. Minimum four years specialized business and\/or typing\/data processing experience is required. Intermediate level computer skills with Microsoft Office applications in a windows environment are required. Good verbal and written communication and customer service skills required. Must be detail oriented; possess strong organizational skills and the ability to process data with speed and accuracy.
The American Red Cross
Website : http://www.redcross.org
Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.