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Job Details

Disaster Program Manager

Company name
The American Red Cross

Greenville, NC

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Description: At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross\u2019 mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life. Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager\/Staff, Disaster Health Services and Disaster Mental Health. The American Red Cross Eastern North Carolina Region is seeking a Disaster Program Manager (DPM). This position will be based in our Greenville, NC Chapter. As a DPM, the work hours may vary and in times of disaster the selected candidate needs to be flexible to work on call 24\/7 to cover disasters, attend weekend events and travel as requested for deployments, meetings and trainings. You must have a valid driver\u2019s license in order to operate a Red Cross vehicle! Job Summary: This position is responsible for the implementation of the disaster services program in an assigned geographic territory. The territory is based on the regional configuration. Leads and manages a primarily volunteer team. This position operates as a part of the Disaster Management Cycle processes. It is responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. The Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster Program Officer; team leadership is provided by the RDPO. This position reports directly to the Senior DPM or the RDPO; and may have a dotted line to Community Exec (s) in the territory they cover. This position may have dotted line supervision to program support functions within the Region and\/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. \u00a0 Responsibilities: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. \u00a0 2. Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. \u00a0 3. Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. 4. Ensures that American Red Cross services are available to diverse communities. \u00a0 5. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. \u00a0 6. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory\/local level; Participates in a leadership role on larger operations regionally, division or nationwide \u00a0 7. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. \u00a0 8. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics \u00a0 9. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). \u00a0 10. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor\u2019s degree or equivalent combination of education and experience. \u00a0 Experience: Minimum of 3-5 years\u2019 experience with social services or service\/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. \u00a0 Management Experience: Minimum of 1-3 years staff management experience. \u00a0 Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. \u00a0 Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under \u201cgrey sky\u201d requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. \u00a0 Travel: May involve travel. \u00a0 Other Requirements: Upon employment, must be able to learn and become proficient in: \u00a7 ARC programs and procedures \u00a7 Volunteer Management \u00a7 Financial Management \u00a7 Cultural Competency \u00a7 Emergency Management Practices \u00a7 Community \u00a7 Government \u00a7 Partnerships \u00a7 Supply chain and warehousing \u00a7 Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer \u00a0 Essential Functions\/Physical Requirements : Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. \u00a0 Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. \u00a0 If this sounds like the kind of opportunity that you've been waiting for, please apply at: https:\/\/\/American_Red_Cross_Careers

Company info

The American Red Cross
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Company Profile
Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

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