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Case Manager Supportive Services for Veteran Families

Company name
Volunteers of America Southwest

National City, CA

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About Us: For nearly 120 years Volunteers of America has been the charity to step forward and help the most vulnerable in communities across the United States. Volunteers of America, Southwest inspires hope through its ministry of service by providing individuals and families with the tools they need to improve their quality of life. We operate twenty- eight human service programs in the areas of education and social development of young children, treatment and rehabilitation, housing, veterans and aging services. Each year, more than 16,000 lives are changed through our services. Our programs are located in San Diego, Imperial, Riverside and San Bernardino Counties. To learn more visit us Job Opportunity: Under the direct supervision of the Supervising Case Manager, the Case Manager will be responsible for the coordination and monitoring of a variety of services to meet the often complex and competing needs of homeless Veterans and their families. This includes developing and implementing client-defined, goal-oriented service plans, assessing the needs of referred households, providing support and education and utilizing VA and community resources. The Case Manager will work closely with all SSVF staff to efficiently coordinate referrals and identify access to services. Job Qualifications: Bachelor's Degree in social services or related discipline. Minimum of 3 years experience in case management or equivalent position with experience working with veterans and\/or other homeless populations preferred. Ability to successfully pass fingerprint and criminal investigation screening. Must have valid driver's license and meet insurance guidelines established by the Corporation. Ability to have a TB test and health screening. Knowledge of programs criteria and applicable community resources. Demonstrated ability to apply independent judgment in critical situations involving Veterans and their families. Must have ability to read, write and speak in English. Bilingual in Spanish helpful. Must be proficient with computer systems and software, including Microsoft Word, Excel, Outlook, and ServicePoint. Must have demonstrated ability to understand and articulate best practices around services for at-risk individuals and families. Must have demonstrated ability to build rapport and gain trust with diverse individuals. Must have working knowledge of community resources in San Diego County. Must have working knowledge of VA and other mainstream resources. Must have demonstrated ability to build and maintain partnerships with community providers. Must have demonstrated ability to work independently and as a team. EOE M\/V\/D\/F This employer participates in E-Verify. Applications are only accepted online.\u00a0

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Volunteers of America Southwest
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