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Job Details

Program Eligibility Supervisor-22098690

Company name
Arkansas Department of Human Services

Bentonville, AR

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The Arkansas Department of Human Services (DHS) is the state's largest agency with 7,500 employees working in 86 county offices serving more than one million people. Employees work in 11 major divisions and five support offices headquartered in Little Rock to provide services to Arkansan’s. DHS is currently seeking to fill the position of Program Eligibility Supervisor in Bentonville, AR. The Program Eligibility Supervisor is responsible for supervising the activities of an eligibility program staff. This position is governed by state and federal laws and agency/institution policy. This position: Provides supervision of subordinate staff by establishing work schedules, assigning specific duties, monitoring and reviewing work, evaluating performance, and ensuring adherence to instructions, deadlines, and delivery of services to clients. Monitors and prepares weekly performance reports on staff's workload, including the number of hours worked and quantity of determinations adjudicated. Prepares training materials and presents necessary training to update staff on development plans, as needed, ensuring staff enrollment in appropriate training. Resolves procedural problems encountered by subordinates to maintain standard of quality and provides direction in difficult cases. Attends and conducts staff meetings to review policy, discuss policy clarifications, and resolve problems. Investigates issues and makes determinations. Performs other duties as assigned. MINIMUM QUALIFICATIONS The formal education equivalent of a bachelor's degree in psychology, sociology or a related field; plus three years of experience in determining eligibility for social service programs, including one year in a supervisory or leadership capacity within the program. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. PREFERRED QUALIFICATIONS The starting salary for this position is $40,340 annually. This position is located in Bentonville, AR. Preferred qualifications include; strong computer skills, four years’ experience determining eligibility for social programs with three years determining eligibility for SNAP and/or MEDICAID and a minimum of 6 months of CURAM experience. Position number: 22097774 Closing Date: March 23 , 2018 APPLY ONLINE AT Check out all of our current job listings at: (Careers > Open Positions) Like us on & follow us on for more great DHS career opportunities!

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Arkansas Department of Human Services
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Company Profile
The Department of Human Services (DHS) is Arkansas’ largest state agency, with more than 7,500 employees working to ensure citizens are healthy, safe and enjoying a high quality of life. The agency’s skilled and passionate staff cares for Arkansans of all ages. Often, that means providing a safety net for our most vulnerable residents. Families or individuals facing difficult times may need assistance to get back on their feet. People needing support will find at least one local DHS office in each of the state’s 75 counties.

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