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Information Technology Specialist


Saint Michaels, AZ, United States

Posted on
Jul 12,2019

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This position is located at the Navajo Area Office, Division of Information Technology (DIT), in St. Michaels, AZ. The primary purpose of this position is to provide a complete range of computer consultation and support services for medical and administrative programs within the Navajo Area Indian Health Service (NAIHS) to include the Navajo Area Office, Service Units and their satellite health centers and clinics.,educationRequirements:When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution.nOnly attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: ****Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ****Health Service,jobLocation:[{@type:Place,address:{@type:PostalAddress,addressLocality:Saint Michaels,addressRegion:AZ }}],responsibilities:Promote and monitor DIT's strategic and tactical planning, development, evaluation, and coordination of the management information systems.nntProvide a complete range of computer consultation and support services for the medical and administrative programs within the Navajo Area Indian Health Service.ntPromote and monitor Division of Information Technology's strategic and tactical planning, development, evaluation and coordination of the management information systems.ntEnsure continuous delivery of available and responsive clinical administrative systems.ntEvaluate major investments in IT and is responsible for their subsequent periodic review based on performance measures.ntManage purchases and other complex purchases as a Level II Contracting Officer Representative.ntEstablish network specifications by consulting with users, technical and management staff.ntManages, operates and secures computer hardware and software systems, servers, voice services, storage devices and network connectivity.ntPerforms other duties as assigned.n,qualifications:To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.nnExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.nnFor positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.nnMINIMUM QUALIFICATIONS:nYour resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:nGS-12: Experience assisting in the planning, developing, and evaluating an IT program or IT Department to support business and medical objectives of the health care delivery facility servicing. Experience maintaining up to date agency IT policies and standards. Experience preparing, maintaining, and monitoring IT Department budget, analyzing costs of maintaining and IT Department and overall utilization of resources required to meet the organizations information system requirements.nGS-13: Skills in advanced IT principles, methods, standards, and practices sufficient to develop and interpret policies, procedures, and strategies governing the planning and delivery of services consists of the management of clinical, administrative, and infrastructure information resources for an integrated, multi-disciplinary health delivery system. Experience in performing cost benefits analysis and favor alternatives to minimize costs in order to insure quality IT support and needs of the organization are met.nnExperience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriatennGS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.nntAttention to Detail - Is thorough when performing work and conscientious about attending to detail.ntCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.ntOral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.ntProblem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.nnSelective Placement Factor:nGS-12: Applicant must have Level I Contracting Officer's Representative Certification from Federal Acquisition Certification.nGS-13: Applicant must have Level II Contracting Officer's Representative Certification from Federal Acquisition Certification.nYou MUST submit a copy of your Certification nnYou must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

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