San Francisco, CA, United States
Education and Outreach Specialists put families’ success finding and paying for quality child care at the heart of their work. They coach families, one-on-one, through the child care search process, including guiding them through the process of applying for and securing financial assistance. Specialists also present educational workshops to parents and represent Children’s Council at outreach events and with stakeholders. As Specialists build relationships with families, they connect them to resources and opportunities to build their parenting confidence and skills.
You have a passion for sharing information in an engaging manner with families from diverse backgrounds.
You have a growth mindset and an eagerness to develop your skills to their full potential.
You can adapt easily to evolving internal policies and best practices to ensure optimal service delivery.
One-on-One Supports to Families
Works one-one-one with families to provide information and referrals on choosing child care.
Assists eligible families with applying for and securing a subsidized child care placement.
Connects families to additional services, both at Children’s Council and in the community.
Participates in rotation for walk-in services in R&R room and at the county Human Services Agency.
Education and Outreach
Builds and maintains relationships with community-based organizations, social service agencies and employers, in consultation with Outreach & Partnerships Manager.
Educates parents and stakeholder groups about child care and our services in a range of settings.
Participates in community and outreach events.
Assists with translation, updating and production of outreach materials, in partnership with Advancement team.
Knowledge Management and Learning
Tracks family engagement and outcomes.
Reflects with team on customer feedback data and family experience to improve services.
Shares knowledge with, assists and learns from peers across the organization.
Additional duties as assigned, which may include individualized assignments.
Fluency with English and Spanish (speaking/writing/reading)
At least three years of professional work experience, preferably in a non-profit setting
Experience presenting information to groups or facilitating meetings
Experience providing responsive one-to-one client support
Experience working with diverse, low-income communities
Knowledge and/or experience with child development or child care programs
Strong oral and written communication skills
Proficiency with Microsoft Office Suite programs
Ability to work evenings and weekends and a willingness to travel to an offsite location
Mental acuity to perform the essential functions of this position in an accurate and timely fashion
Ability to sit, work at a desk, or use a phone for extended periods
Ability to speak clearly, in audible tones so that others may understand you over the telephone.
Manual dexterity to use a telephone, computer or any other office equipment
Physical agility to bend, stoop, walk, and reach overhead
Please submit your cover letter and resume in Word or PDF format to: ****&partnerApiToken=3104322b831a591659ae09f5428af3cc9663a7cb28ac7a65daecf96494dc4549&
data-indeed-apply-phone=required data-indeed-apply-name=firstlastname data-indeed-apply-joburl=****data-indeed-apply-coverletter=hidden>
Post Jobs Free
Take your job search wherever you go.
© 2019 SH Inc.
| Privacy - NEW